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Our friends a Tivo are masters of managing expectations. Clearly, the guy who wrote this error message is a big fan of Chief Engineer Montgomery Scott of the Starship Enterprise (tell them it will take much longer than it really will, so when you finish sooner, you come off as a hero!).
The actual fix took less than 20 minutes. This 20 minutes would have seemed like an ETERNITY if I wasn't expecting it to take 3 hours.
Well played Tivo engineers -- well played.
1 comment:
...common practice in hospitality to tell a customer that her salad will take 20 mins - when its ready in 5 you can snag a healthy tip!
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